Policies

• All bookings must be paid in full prior to your arrival. 50% deposit is due at the time of booking and the final payment is due 60 days prior to the arrival date.
• We do accept walk in reservations depending on room availability.
• Payment is accepted by credit card (Visa or MasterCard), Bank Transfers, PayPal, in US dollars or Colones. Exchange rates and fees are subject to change. Traveler’s Cheques are not accepted.
• Rates do not include 13% Costa Rican tax.
• We can add extra beds; please contact us first to confirm availability.
• Our Rates do not include alcoholic beverages or soft drinks. These are available for purchase at the bar.
• Costa Rican law does not allow smoking in rooms and common areas. Smoking is permitted in designated areas only.
• All transfers to and from airport are included in our Rates.
• Our check-in time is at 1:00PM and our check-out time is at 11:00AM.

Cancellations and “No Shows”

Since Drake Bay Greenleaf is a small exclusive hotel, we require notice of cancellation of at least 60 days in advance for a full refund. If the cancelation is received in less than 60 days due to an illness that does not allow you to travel (submit a medical report), the deposit will be kept for future reservations with one year.

Reservations that are a ‘No Show” will not receive a refund, nor will parties that do not use the full reservation, tour bookings, or local charter flights. Etc.

In the event of a natural disaster such as an earthquake or hurricane, any deposits or payments will be applied to a booking at a future date. There are no refunds for natural disasters. Credit only.

Children

Families are welcome at Drake Bay Greenleaf! Please contact us to determine pricing for additional beds and dining for children under 12.

Pets

We are sorry, however pets are not permitted.

Corkage Fee

If you would like to bring something from your private collection, our corkage fee is $10 per bottle.